| |
Managed
Server Features |
| |
SuSe
Linux |
Linux
operating system |
| |
Netzland
Control Panel |
Popular,
easy to use web based control panel
|
| |
IP
Addresses |
Upto
8 IP addresses included at no extra charge |
| |
Complete
Control |
Full
root admin access to your server |
| |
24
x 7 Monitoring |
We
will monitor your managed servers for basic connectivity
("ping" monitoring), as well as system load,
storage availability, and memory utilization. In the
event of any issue that could cause service degradation,
we will proactively investigate and address the issue
24x7x365.
We
will also monitor any network services (web, database,
email) for an additional fee, and proactively address
any detected issue. If you have a different application
you would like us to monitor, we will be happy to
consult with you on developing a custom check and
related escalation procedures.
|
 |
Daily
Backups |
When
selected as an optional service, we will create a
daily backup of your website files, mailboxes, databases,
custom software, and any other data that you specify. |
|
Firewall |
Our
firewall protects against the most common protocol-based
attacks, including NetBIOS, SMB, SNMP, SMUX, and RPC.
Additionally the firewall discards any fragmented
packets and traffic to and from reserved IP address
space and from RFC1918 (private class) space.
When
you request the 'managed firewall' enhanced service
option, your server is hosted on a dedicated VLAN,
and you may request specific service ports that should
be accessible from the internet, or even from specific
IP addresses or ranges. A typical managed firewall
configuration might expose only ports 80 (HTTP) and
443 (HTTPS) to the internet, while opening port 22
(SSH), 21 (FTP), and 3306 (MySQL) to your development
office. The primary benefit of such a configuration
is greatly enhanced security without any inconvenience
to your development team.
|
|
Power
Management |
While
ordinarily unnecessary, remote power management allows
you to reboot your server via a secure web interface. |
|
Webmail |
Your
managed server will come complete with a robust webmail
application, allowing you to send and receive email
from any computer with an internet connection. |
|
Spam
and Virus Filtering |
Your
managed server will include built-in spam and dangerous
content flagging. This level of protection makes it
easy for mailbox users to establish client-side filters
to avoid most junk mail and viruses. The virus filtering
service prevents known viruses from ever reaching
user mailboxes. |
|
Software
Updates |
New
exploits and other hacks are anounced daily, and we
will keep abreast of all pertinent alerts relevant
to your server. We will also proactively apply any
security patches required to keep your server running
in a secure and reliable fashion. |
|
Technical
Support |
We
have significant experience in infrastructure planning,
database administration, software development, and
internet technologies in general, and we'll be happy
to consult with you on your technical issues. Extensive
consulting may require additional fees, but we welcome
the opportunity to discuss your projects' technical
details. |
|
Performance
Tuning |
While
Modwest managed servers are configured for feature-rich
performance upon installation, we will work with you
to configure the server for maximum performance as
needed. If the traffic and consequent server load
is simply too much for the hardware deployed, we will
consult with you on upgrade options. |
|
Scaling
and Load Balancing |
If
your e-business is growing in popularity, infrastructure
planning should be a key ingredient of your growth
plan. Our engineering team is available to consult
with you in planning the "next steps" in
your internet success. |
| |
High
Availability Solutions |
If
you require a load-balanced cluster or other advanced
hosting solutions, please contact us to discuss your
specific needs. |
| |
100%
Guaranteed Hardware |
We're
confident that your managed server will meet your
needs reliably. Any defective hardware will be replaced
by Modwest staff at absolutely no cost to you.
One
undeniable fact of all computers is that the moving
parts within hard drives make the drives themselves
the most likely components to experience a fault.
In recognition of this fact, we provide several levels
of protection.
|
| |
RAID
Storage |
All
Modwest managed servers feature RAID redundancy. RAID
ensures that your critical data exists on two or more
separate hard drives. Even this level of protection
is uncommon among managed dedicated server providers.
Two
levels of RAID are available on Modwest managed servers.
RAID mirroring (also known as RAID 1) is sufficient
to ensure that no data is lost in the event of a single
drive fault, though higher performance is available
in the more robust RAID-5 option.
|
| |
SCSI |
Modwest
managed servers are available with SCSI storage. SCSI
technology, as opposed to IDE, is a storage option
that provides greater fault-tolerance and much higher
performance in intensive read and write operations.
In
particular, SCSI drives in a RAID configuration are
known to handle single-drive faults more gracefully
than IDE drives.
|
| |
Hot
Swap Chassis |
A
hot swap drive chassis, available as an option, enables
Modwest staff to replace defective hard drives without
removing the chassis from its rack or opening the
case. This convenience can save precious minutes,
and even help avoid any interruption whatsoever. |
| |
Redundant
Power Failures |
Next
to hard drives, the power supply is one of the most
likely components to experience problems in any computer.
A server chassis with two power supplies has two corresponding
power cables, and hence is protected from a single
unit failure.
While no single-server system is impervious to hardware
issues, a hot-swap dual-power SCSI configuration is
one of the best ways to approach 100% availability.
We are happy to consult with you to help determine
your requirements for managed server hardware.
|
