Content
Authoring:
This allows your content contributors to create content
and store it in the repository. There are many tools
and styles.
Workflow Management: This allows you
to monitor, adjust, and maintain the process through
which the creation and publishing tasks are done in
your organization. Systems range from highly complex
to quite simple, but all give you a set of tools to
manage the activities of authors and the progress of
content.
Content Storage: This feature keeps
the content sensibly organized and accessible. Most
CMS use a relational database; the point is to store
the content in one place and in a consistent fashion.
Publication Management: This allows you to organize
your content with metadata and formatting. CMS have
different ways of approaching this, but the better ones
allow you to define and manage your metadata and your
templates.
Publishing: Publishing allows you to
merge the content data and the content formatting and
move it from the repository to your publication. Different
methods exist, but they all allow you to push the content
out to some publicly accessible place without the help
of your tech team.
Content portability: Since the CMS
stores content as data, that data can be inserted into
any appropriate output format or template. If you want
your article to appear with a blue background in your
Members section, but with a yellow background in your
General Information section, you don't need to write
your article twice. Instead, you write it once and assign
it to the blue template and the yellow template.
Design flexibility: Similarly, since
the CMS stores the templates separate from the content
data, if you want to make a design change, however small
(such as changing the font color on a particular type
of page) or sweeping (such as changing the font color,
type, and size throughout your site), you only need
to change the template; the CMS handles the rest.
Single Storage in a Single Place:In
a CMS, all the content data is stored in one place,
in a consistent way, and perhaps most importantly, only
once.
If
you've ever suffered because you have nine different
versions of an article and you can't figure out which
one to use, you'll be happier with a CMS. The system
maintains one copy of the content, regardless of how
you plan to use it. If, for example, you have a press
release that's displayed in your Press Release section,
your News Section, and your Archives section, and a
mistake is discovered, the process for fixing it will
be easier. Without a CMS, you would probably have to
fix the mistake in three files; with a CMS, you would
fix it in one file (because there's only one data file
anyway), and the change appears in all three locations.
Because
your content is stored consistently in one system, it's
much easier to create relationships (usually hyperlinks)
between content pieces and maintain them. For example,
if you have several pieces that link to each other,
and you move one, the CMS will make the necessary changes
to keep the links working.
It's
also simpler to create a new piece of content by aggregating
other pieces. For example, let's say you have a collection
of Internet tips, each stored as a separate piece of
content, but all united by the same metadata. A CMS
makes it easy to present all those pieces together by
creating a template that shows all content that had
the metadata, in this case, "type: tip" and
"subject: internet". It's also much easier
to survey what you have
Finally,
should you decide to take all your content and migrate
it to some new format, the process should be much easier
All
of this means more time and money saved: you don't duplicate
work, you don't lose content, and you spend less time
managing content.
Workflow
Management : Any good CMS will have some sort
of workflow management scheme. This usually involves
defining certain roles -- such as author, editor, and
publisher -- and giving each of those roles some abilities
and responsibilities.
Likewise, content can exist in a number of states, such
as draft, final, published, or archive, and each state
has certain characteristics.
Combine
the roles and the states, wrap some logic around it,
and you have a workflow system. The author is assigned
to create the draft, the editor is notified that the
draft is ready to be edited, etc.
Workflow
management facilitates better communication, progress
tracking, and more efficient content transitions. Even
a basic system will notify the appropriate role that
a piece of content has reached a state where it needs
attention. More advanced systems allow all sorts of
triggers and controls to be put into place. None of
these features are going to do the work of managing
your processes; rather, they give you better visibility
into the process and better tools to do the work.
The
major gain here is control, which saves time and money
by speeding communication and preventing mistakes. The
workflow system handles much of the communication, tracking,
and measuring so your authors, editors, and publishers
can concentrate on writing, reviewing, and publishing,
instead of walking around checking on things, looking
for lost drafts, and trying to figure out where all
the time has gone.
Automated
Publishing: When it comes to freeing technical
resources from publishing tasks, almost any CMS shines.
The CMS allows non-technical people to schedule, trigger,
and otherwise manage the process of moving the content
to the production environment.
If
your valuable technical people are constantly distracted
by pushing out small text changes, regularly releasing
new articles, or fixing layout issues, the CMS will
change their worlds. With a CMS in place, these tasks
become things that publishers and editors can do, usually
with a powerful set of tools available within the CMS.
The technical people maintain the CMS, but it's at much
higher level, and their time is greatly freed to handle
more technical issues throughout your organization.
Usually,
the actual time required to publish your content is
reduced. More importantly, the time it does take is
spent by the most appropriate people (authors, editors,
publishers), and not by people who are probably supposed
to be working on a new Web site feature or tuning up
the network.
Hopefully,
you have a more specific idea of what a CMS does, and
how a CMS might save your organization time, effort,
and therefore money. On top of that, a CMS will enable
you to better manage your content, therefore making
it more usable for you and your constituency |